Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your use of Arvvo, including the website at arvvo.app and any related applications (together, the "Service"). Arvvo is operated from Sydney, New South Wales, Australia ("Arvvo", "we", "our", "us").

By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service. Our Privacy Policy forms part of these Terms and explains how we handle your information.

2. What Arvvo is — and what it is not

Arvvo helps you decide where to go in Sydney. We publish venue profiles, editorial writing, and information about deals and happy hours.

We are not a venue, a restaurant, a bar, or a booking agent. We do not sell food, drinks, or tickets, we do not take reservations ourselves, and we do not process payments between you and a venue. Where a profile offers a booking option, that link takes you to the venue or to a third-party booking provider, and any reservation you make is a contract between you and them.

3. Who can use the Service

Much of the content on Arvvo relates to licensed venues and the responsible enjoyment of alcohol. You must be at least 18 years old to create an account or use the Service.

We ask you to confirm that you are 18 or over when you create an account. We may restrict or remove access to age-restricted content, or close an account, where we are not satisfied that this is the case.

Nothing on Arvvo is an offer or supply of alcohol. Whether you are served is always at the discretion of the venue and subject to New South Wales liquor laws, including responsible service of alcohol obligations.

4. Your account

• Confirm that you are at least 18 years old. We close accounts we believe belong to someone under 18.
• Provide accurate information when you register, and keep it up to date.
• You are responsible for activity that happens under your account and for keeping your credentials secure.
• Sign-in via Google is offered as a convenience and is also subject to Google's own terms.
• Tell us promptly at contact@arvvo.com.au if you believe your account has been used without your permission.

5. Deals, venue details, and accuracy

Deals change, kitchens close early, and venues update their hours without telling anyone. We work hard to keep our information current, but we cannot guarantee that a deal listed on Arvvo will be running, or that a venue detail is correct at the moment you read it.

Some venue information is drafted with the help of automated research tools and reviewed by a person before it is published. Editorial content, including our written judgement on a venue, is opinion, not a statement of fact.

Please confirm with the venue before you travel or commit to a booking, particularly if a deal is the reason you are going.

6. Saving and notifications

You can save venues and deals, and ask to be told when a deal starts at a venue you like. These features are provided on a best-effort basis. We cannot guarantee that a notification will be sent, or that it will arrive in time to be useful, and you should not rely on one.

7. Content you submit

You can suggest deals, claim a venue, and submit information and images. When you submit content, you confirm that it is accurate as far as you know, and that you have the right to share it with us.

You keep ownership of what you submit. You grant us a non-exclusive, royalty-free licence to use, store, reproduce, adapt, and display that content in connection with operating and promoting the Service. We review submissions before publishing and may edit, decline, or remove any submission at our discretion.

8. Venue owners and managers

If you claim a venue, you confirm that you are authorised to act for that business. Once a claim is approved you can manage certain details, including deals and venue information.

• Information you publish about your venue must be accurate and not misleading.
• Booking links you submit are reviewed by a person before they appear publicly.
• Editorial content about a venue, including our own written judgement, remains ours. Claiming a venue does not give you control over what we write.
• We may revoke access to a claimed venue if a claim turns out to be unauthorised or the account is misused.
• Paid features are not currently offered. If we introduce them, separate terms will apply and we will tell you before you are charged anything.

9. Acceptable use

When using the Service, do not:

• Scrape, harvest, or systematically copy content, or use bots or automated tools to access the Service
• Submit false, misleading, defamatory, offensive, or unlawful content
• Impersonate another person or business, or claim a venue you are not authorised to act for
• Interfere with the Service or attempt to gain unauthorised access to it or to other users' accounts
• Use the Service for any unlawful purpose, or in a way that breaches someone else's rights

10. Our content and brand

The Arvvo name, logo, editorial writing, venue profiles, design, and code are owned by us or licensed to us, and are protected by intellectual property laws. You may view and share our content for personal, non-commercial use. You may not reproduce, republish, or use it commercially without our written permission.

Some content, including map imagery, place data, and ratings, is provided by third parties and remains theirs. Venue names, logos, and trade marks belong to the venues.

11. Third-party services and links

The Service links to venue websites, booking providers, and mapping services, and uses third-party providers to operate. We do not control those services and are not responsible for their content, availability, or practices. Your use of them is subject to their own terms and privacy policies.

12. Availability and changes

We are building Arvvo and it changes often. We may add, alter, suspend, or discontinue features at any time, and we cannot promise the Service will always be available or uninterrupted. We will try to give notice of significant changes where it is reasonable to do so.

13. Your rights under Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by law that cannot lawfully be excluded or limited.

Subject to that, and to the extent permitted by law: the Service is provided on an "as is" basis; we are not liable for indirect or consequential loss; and our total liability arising out of or in connection with the Service is limited, at our option, to re-supplying the Service or paying the cost of having it supplied again.

In particular, and again subject to the guarantees above, we are not responsible for your experience at a venue, for a deal that has ended or changed, or for anything that happens between you and a venue or a booking provider.

14. Suspension and termination

You may stop using the Service and request deletion of your account at any time by contacting us. We may suspend or terminate access if these Terms are breached, if content is misused, or if we reasonably believe it is necessary to protect the Service, our users, or the venues we cover.

15. Changes to these Terms

We may update these Terms from time to time. The date at the top of this page shows when they were last changed. If a change is significant, we will take reasonable steps to notify you. Continuing to use the Service after a change means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of New South Wales, Australia. You and Arvvo submit to the non-exclusive jurisdiction of the courts of New South Wales.

17. Contact us

Questions about these Terms? Contact us at contact@arvvo.com.au or via Instagram @arvvoout